TESTINGGGGResource Center

General

• Contact SALIDO Support
• “Do Not Honor” Error Message on Credit Card Payment
• “MagTek swiper not detected” Notification
• Enable Guided Access
• “Terminal is having syncing issues” notification
• “Terminal is Offline” Notification

See all 10 articles

Check Management

• Check Management Error Messages
• Tax Exempt a Check
• Persistent Check-in-Transfer Notification
• Reopen a Closed Check
• Check and Item Level Discounts
• Check and Item Level Voids

Payments, Banks, and Gift Cards

• Refund a Credit Card Payment
• Gift Cards - Check Balance and Add Value
• Custom Payments
• Credit Card Payments
• Gift Card Payments
• Cash Payments

See all 8 articles

Menu Management

• Create a Menu Item
• Assign Modifiers to a Menu Item or Menu Item Category
• Manage Menu Item Counts (low counts/86s) on the POS
• Create and Manage Menu Item Categories
• Add a Menu Item to a Menu
• Why is a Menu Item button greyed out?

Labor Management

• Create an Employee Profile
• Add SALIDO Bridge Access to an Existing Employee
• Generate a Time Card
• Positions vs. Roles
• Create a Role
• Create a Position

See all 7 articles

Business Management

• Edit a Floor Plan
• Create a Discount
• Create a Custom Payment Method
• Create a Revenue Center
• Edit the Guest Receipt Footer
• Create a Tax Rule

See all 9 articles

Printing Configuration

• Assign a Prep Profile to a Revenue Center

Reporting

• Find Checks on SALIDO POS and SALIDO Bridge
• Run a SALIDO Bridge Report on Employee Sales and/or Tips
• Run a Product Mix for specific Menu Items / Menu Item Categories
• Find Checks with a SALIDO Payment Detail Report
• POS Bank Reports
• Run a POS Shift Report for an Employee

Hardware

• Troubleshooting iPad Charging Issues (with MagTek iDynamo)
• Cash Drawer Won't Open
• Order New Equipment
• Basic iPad Charging
• Powering an iPad On and Off
• Printer Not Turning On

See all 10 articles

Release Notes

• Release Notes