POS 5

MULTIPLE CHECKS ON TABLES

You no longer have to close a check on an occupied table to start a new table. It is now possible to  start new checks on existing tables!  Simply navigate to the Floor Plan, and long-press on a table to start a new check.

SPRINGER-MILLER PMS INTEGRATION

Hotels utilizing Springer-Miller's PMS solution can now post room charges to guest folios.

MENU SCHEDULES

More automation means more time your team can spend running the show! Menu schedules can now be configured so your POS terminals display a different default menu with each of your organization's day parts.

IMPROVEMENTS TO EXISTING FEATURES

POS Makeover 

• We've made several minor UI improvements, giving the POS a mini-makeover. Don't worry... we haven't made any changes to your workflows, so that muscle memory will continue serving you well.

Check Recovery Feature 

• Our Check Recovery feature has been relocated to protect against misuse. As always, check overrides should be reserved for emergency situations, but in the event you need to access this feature, it can now be found by tapping the Support “life raft” icon at the bottom of the Main Menu screen and selecting "Launch Check Recovery."

General Speed Improvements

• We've heard your concerns about POS speed, and we've implemented many fixes for app lag that was occurring during order entry, note typing, or item searching.

Integrations: Data fidelity has been improved across various integration partners. Some notable enhancements include:

• Data is now being timestamped in local time instead of UTC

• Pay In/Pay Out data is now being exported to Restaurant 365

• Gift Card sales will be accurately reflected in CTUIT DSRs

Auto-batch for Open Checks

• Users might notice SALIDO is batching all credit card transactions at the end of the business day, even if the check remains open in the system. This will prevent reporting discrepancies caused by checks remaining open. Please make sure to close out of all your checks at the close of the business day.

NOTABLE BUG FIXES

• Fixed an issue that was preventing the preference "Include Mods in Item Price" from being honored

• Resolved a bug in which operators were sometimes unable to clear Menu Item Counts using the "Reset All" button

• Processing errors on dipped cards no longer cause the POS to hang on the "loading" screen

• Addressed a rare issue that could result in duplicate settled payments 

• Resolved issues that were resulting in improperly captured Good Faith payments

• Items transferred between revenue centers now retain their original prep routing if reordered

POS 4.9.20

BRIDGE DATA AUDITS

It is now possible to export Menu Item data directly from the Bridge, into an excel file that displays all data associated with the active Menu Items.  Additionally, Prep Stations now include a list of all active Menu Items assigned to that Prep Station

CHECK ACCESS

We have introduced some much-needed improvements to the way checks are handled by terminals when accessed. This should help reduce the instances of bad check data, Business Day Settlement issues, and “check chasing”

CTUIT REPORTING IMPROVEMENTS

CTUIT Integration improvements!  Our operators who integrate with CTUIT will notice more robust data being sent from our exports

NOTABLE BUG FIXES

• Some of our operators have noticed Check Transfer Notifications overstaying their welcome. We’ve implemented ways to greatly reduce these occurrences
• Variation prices no longer become mis-aligned when removing one variation from the list
• Counts on items with low-count numbers are now being decreased instantly upon being ordered
• Created more stability to prevent against app crashes due to bad check data
• Fixed a rare bug that was causing modifiers and variations to print overlapping with the Menu Item name
• Adding a check level discount no longer results in ‘-1’ check items
• You asked, we delivered! The pop drawer button now animates when selected!
• Cash drawer now pops after a Gift Card cash sale transaction

POS 4.9.19

NOTABLE PERFORMANCE IMPROVEMENTS & BUG FIXES

• Fixes an issue causing terminals to crash upon printing

POS 4.9.18

NOTABLE PERFORMANCE IMPROVEMENTS & BUG FIXES

• Fixes an issue causing a blank check to appear when splitting a check more than once
• Ensures "auto-print" receipt preference is honored when "digital signature" is activated
• Additional printer logging and reliability improvements

POS 4.9

NOTABLE PERFORMANCE IMPROVEMENTS & BUG FIXES

• Many under-the-hood improvements to increase printing reliability, plus:

• Retried prep tickets now say "POSSIBLE DUPLICATE" along with the original order time at the top of the ticket

• The connectivity status of all printers can now be viewed under Settings > Printers within the POS

• Merge checks no longer lose prep status info

• Fixes "missing prep status" on checks

• Fixes "save/send prep job" not printing checks when offline

• Fixes issue where gift cards were sometimes not charged the correct amount

• Gift Card prepayments from previous day no longer show on POS reports

• Fixes issues where sometimes terminals may be released after updating

• Fix for lag issue sometimes seen when using "digital signature" functionality

• Tables are now listed in the correct order on "transfer" screen

• Menu Item counts now show quantities greater than 10

• Speed improvements when searching for menu items on a check

• Other updates to improve system performance and reliability

KDS 4.4

NOTABLE PERFORMANCE IMPROVEMENTS & BUG FIXES

• Prep tickets correctly change color based upon Bridge settings

• Allows voiding of Online Orders

• Fixes issue where a double payment is sometimes applied to an online ordering check

POS 4.8

INTEGRATED ONLINE ORDERING

Brandibble cultivates beautiful online ordering experiences that can be built directly into your restaurant's website or mobile app.

Bite Kiosk support for our first self-ordering touchscreen kiosk

Checkmate integrates multiple online ordering providers (i.e Caviar, Seamless/Grubhub, Chownow, etc) directly into SALIDO

CREDIT CARD TIP FEE DEDUCTIONS

The ability to deduct a portion of credit card processing fees from an employee's credit card tips. This functionality is now supported via blended or flat rate and can be weighted contingent on payment method. NOTE: Some states do not permit these fees to be withheld from employees, so please be sure to review your local rules and regulations before enabling.

NOTABLE BUG FIXES

• Editing a reordered item will no longer alter the original item

• Cleared item notes no longer print as empty ' ! ' symbols on prep tickets

• Improved card type and bin range recognition

• Fix for scrolling issue on modifiers screen

• Several fixes to reduce unexpected app crashes

POS 4.7

INTEGRATED GIFT CARDS (TCC)

In partnership with TCC, we now offer integrated gift card support. Cards can be activated, loaded with value, and redeemed directly from the POS. Please contact your SALIDO account manager to learn more.

AUTO GRATUITY

Pre-defined Gratuity amounts (e.g. 20%) can now be automatically added to every check.

CUSTOM GRATUITY LABEL

The "Gratuity" line on guest receipts can now be relabeled with custom language (e.g. Service Charge).

KDS 4.2

AD HOC COMPLETION TICKETS

Paper completion tickets can now be printed prior to completing an order. Simply tap the ticket header, then tap the printer icon.

TICKET FLAGGING

Need to call attention to a specific ticket? Flag it by tapping the ticket header and tapping the flag icon. Once flagged, the order will have a discernible striped background.

MOBILE APP 1.0

Introducing version 1.0 of our SALIDO iOS app, available on the Apple App Store. Our mobile app puts insights directly into your pocket with realtime hourly sales performance, product mix, and labor reporting.

POS 4.6

REARRANGE UNSENT ITEMS

Prior to sending an order, move items up or down and across courses to quickly correct input errors without needing to delete items.

SMART TIPPING

When collecting digital signatures, automatically switch between % and $ tip prompts when the defined threshold is met.

SEARCH ON CUSTOM PAYMENTS

Quickly find and apply payment methods via a search bar on the Custom Payments screen.

SEVENROOMS INTEGRATION

We've partnered with the floor management platform SevenRooms to deliver an integrated solution that gives operators new insight into their customer base with the ability to view real time check spend data. Please contact your SALIDO account manager to learn more.

POS 4.5

PROMPT FOR ITEM QUANTITY WITH POSITIONS

When table positions are enabled, users will now be prompted to specify how many of an item they would like upon ordering it. If more than one item is ordered, the items can be split across multiple table positions.

DOUBLE CONFIRMATION FOR CHECK VOIDS

When voiding a check, users will now be shown a summary of all items being voided, and a secondary confirmation will be shown to help prevent accidental voids.

MERGE ACROSS REVENUE CENTERS

Merges can now be performed across revenue centers.

MERGE FROM TRANSFER SCREEN

Check merges can now be performed from the Transfer screen. When transferring a check, if the destination table already has a check on it, save a step by merging the two checks together.

LOW BATTERY INDICATOR

A prominent red banner is now displayed on the sign on screen when the battery drops below 10%.

TIP TRACKING FOR CASH PAYMENTS

Cash tips can now be added to cash payments.

REINITIATE DIGITAL SIGNATURE

Guests can now be re-prompted for a signature, tip, and preferred receipt format in the event a mistake was made on the original attempt.