Check Management

How-tos on managing and manipulating checks on the SALIDO POS, plus info on frequently seen error messages.

  • Check Management Error Messages

    To prevent duplicate orders, the SALIDO POS by design does not allow a check to be accessed by more than one Terminal at the same time. Additionally, as a cloud-based Point of Sale system, SALIDO Terminals are constantly syncing their check data t...

  • Tax Exempt a Check

    Tax can be removed from a check on the SALIDO POS by any user with the appropriate level of access. Open a check on the SALIDO POS Tap the Tax toggle in the Check Action Drawer at the bottom left of the screen When tax has been removed, the toggl...

  • Persistent Check-in-Transfer Notification

    Check-in-Transfer Notifications appear as Checks outlined with an orange box at the top of the Checks View. In rare circumstances, the notification associated with a successful Check Transfer will not clear from the SALIDO POS as expected and can ...

  • Reopen a Closed Check

    Closed Checks can be reopened on the SALIDO POS during the same Business Day. Checks cannot be re-opened or adjusted after the close of the Business Day. For credit card refunds after the close of the Business Day, please contact SALIDO Support at...

  • Check and Item Level Discounts

    Apply an Item Level Discount Item Level Discounts can be applied to individual Menu Items by any user with the appropriate level of access. Open a check on the SALIDO POS Select Menu Item(s) the Ordered Item List on the left of the screen Scroll ...

  • Check and Item Level Voids

    Void an Entire Check Checks can be voided at any time during the Business Day by Employees with the appropriate level of access. Users without permission to Void can initiate a Void but will be prompted for authorization before completing. NOTE: A...