Business Management

Learn to navigate the SALIDO Bridge and manage your Organization

  • Enable Digital Signature

    Enable Digital Signature to use a Terminal touchscreen to collect digital signatures for Credit Card payments in lieu of physical signatures on printed receipts. Digital Signature is enabled by Preference Profile and is often combined with Quick S...

  • Edit a Floor Plan

    Editing a Floor Plan is a two-step process. First, table numbers are defined in Revenue Centers via the SALIDO Bridge. Next, tables and objects are placed and arranged on the Floor Plan using a SALIDO POS Terminal.   Step 1: Add, Remove, or Rename...

  • Create a Discount

    Discounts are created and managed at an Organization level on the SALIDO Bridge by users with the appropriate level of access. They can be configured as applicable to either Checks, Items, or both Checks and Items. Check Level Discounts must be de...

  • Create a Custom Payment Method

    Custom Payment Methods are user-defined tender types. Typical use cases include House Accounts, Direct Bill Accounts, non-integrated Gift Cards, and non-integrated third-party platforms. Payment Methods are created and managed at the Organization ...

  • Enable Send Void Notices to Printers

    Enable Send Void Notices to Printers to send a negative Prep Ticket to Prep Devices when an item is Voided from a Check on the SALIDO POS to indicate an order has been canceled.   Enable Send Void Notices to Printers Select Settings from the ...

  • Enable Separate Hold and Fire Tickets

    Enable Separate Hold and Fire Tickets to automatically break HOLD and FIRE system items onto separate Prep Tickets when ordered from the SALIDO POS at the same time as non-system Menu Items.   Enable Separate Hold and Fire Tickets Select Sett...

  • Enable Combine Identical Items

    Enable Combine Identical Items to dynamically combine Menu Items on Prep Tickets if they are ordered as separate items on the SALIDO POS but are otherwise 100% identical and submitted at the same time. NOTE: If Position Tracking is enabled, Menu I...

  • Enable Tipping on Credit Card Payments

    Enable Tipping on Credit Card Payments to include a tip line on printed Guest Receipts or provide a tip prompt on the Digital Signature prompt. Tipping can be Disabled via the same mechanism.   Enable Tipping on Credit Card Payments Select Se...

  • Adjust Terminal Defaults (Order Type, Revenue Center, Menu, Preference Profile)

    Every Terminal is configured with a handful of defaults to streamline workflows based on different applications within a restaurant: Order Type Revenue Center Menu Preference Profile As operational needs shift (e.g. adding outdoor seating during...

  • Enable Show Discount Name on Guest Receipts

    Enable Show Discount Name to reflect the name of applied Discounts on Guest Receipts printed from the POS. Disable to reflect a generic "Discount." Show Discount Name is enabled per Terminal in the SALIDO Settings on the POS—i.e. the setting must ...

  • Enable Print $0 Items

    Enable Print $0 items to show items with no price on a Guest Receipt. Disable this to hide any $0 items on the Guest Receipt. See the examples below. Select Settings from the SALIDO Bridge Main Menu and select Preference Profiles from the dro...

  • Enable Print $0 Mods

    Enable Print $0 Mods to show modifiers with no upcharge on a Guest Receipt. Disable this to hide any $0 modifiers on the Guest Receipt. See the examples below.   Select Settings from the SALIDO Bridge Main Menu and select Preference Profiles ...

  • Enable Include Modifiers in Menu Item Price

    Enable Include Modifiers in Menu Item Price to include a modifier's upcharge in the total price of the Menu Item to which it is attached. Disable to list Modifier prices as discrete charges on Guest Receipts. See examples below.   Enable Include M...

  • Adjust Idle Terminal Timeout

    Adjust the Lock Screen Timeout of a SALIDO Terminal to change the amount of time the device may remain idle before automatically returning to the SALIDO Home Screen in Preference Profiles. Idle Terminal Timeouts are defined in seconds.   Adjust Id...

  • Enable Smart Tipping

    Enable Smart Tipping in Preference Profiles to provide guests with fixed dollar amount tipping options instead of dynamic percentage-based amounts on the Digital Signature prompt when the transaction amount is less than a user-defined threshold. N...

  • Enable Suggested Tip on Guest Receipts

    Enable Suggested Tip on Guest Receipts to add automatically include a Suggested Tip chart to the bottom of Guest Receipts and printed Credit Card signature receipts. Suggested Tip on Guest Receipts is enabled per Terminal in the SALIDO Settings on...

  • Enable Cardholder as Display Name

    Enable Cardholder as Display Name (if Label is blank) to populate the Guest Label field with the cardholder name from a credit card transaction if there is not already a user-defined Guest Label in the field. Combine with Show Check Identifier to ...

  • Enable Show Check Identifier

    Enable Show Check Identifier in Preference Profiles to include Guest information on Guest Receipts. Show Check Identifier is frequently combined with Cardholder as Display Name (if label is blank) to populate the label field with cardholder inform...

  • Enable Prompt for Label

    Enable Prompt for Label to start each check with a Guest Label. This feature is controlled via Preference Profiles and is commonly used in Quick Service environments to add each Guest's name to their order to facilitate pickup. Combine with Show C...

  • Enable Prompt for Party Size

    Enable Prompt for Party Size to improve Cover Count accuracy by requiring team members to select a Party Size each time a check is created on the SALIDO POS.   Enable Prompt for Party Size Select Settings from the SALIDO Bridge Main Menu and ...

  • Enable Table Position Tracking

    Position Tracking allows users to select a Table Position number when ordering items on the SALIDO POS. Position Tracking is configured by Preference Profile, and therefore assigned by Terminal. Position Tracking can be Disabled, Optional, or Requ...

  • Enable Quick Service Workflow

    Quick Service Workflow enables the SALIDO POS to automatically open a new check in the same Revenue Center when a check is closed to streamline order taking in high-volume environments. Quick Service Workflow is enabled in Preference Profiles, whi...

  • Enable Quick Close

    Quick Close automatically closes a check when a single Credit Card payment is authorized for the total Balance Due. Checks with split credit card payments or other Payment Methods must still be closed manually. Quick Close is often combined with Q...

  • Assign a Price Rule to a Revenue Center

    Price Rules enable individual Revenue Centers to achieve different pricing configurations. For example, Happy Hour prices might only be honored in the Bar Revenue Center or Delivery prices might only apply to an Online Ordering Revenue Center. See...

  • Create a Price Rule

    A Price Rule is a Location-specific set of user-defined parameters to determine which Price Level is used for Menu Items by Revenue Center based on Order Type and Day Part. Per Price Rule, each Order Type is assigned a Default Price Level. Additio...

  • Create a Price Level

    A Price Level is an Organization-wide label representing a subset of prices or "type" of price points, often corresponding to a specific Day Part or Location within the Organization. Common examples include: Lunch Dinner NYC LA See SALIDO Variab...

  • Create an Order Type

    An Order Type is a label that can be applied to broad categories of similar checks. They describe how services and products were provided and create a useful breakout point in reporting to help differentiate revenue streams. Common examples includ...

  • Edit the Guest Receipt Footer

    The text displayed in the Footer of Guest Receipts is defined by Revenue Center to allow specific messaging based on needs. For example, information about Happy Hour can be added specifically to Guest Receipts from the Bar Revenue Center, but need...

  • Add a Logo to Guest Receipts

    Upload a logo to add branding to the top of web-generated and printed Guest Receipts. Logos are uploaded to Preference Profiles. REMINDER: Preference Profiles are created and managed at the Organization level and assigned to individual Terminals a...

  • Preference Profiles

    Preference Profiles are a set of configurations that control a variety of Terminal specific settings. These settings include, but are not limited to, check behavior, position tracking, digital signature, guest receipt appearance, prep ticket appea...