Fees have come to SALIDO!

You can now create and manage Fees on the SALIDO Bridge and add them to checks on the SALIDO Point of Sale!

Usage of Fees

You are solely responsible for ensuring that your use of this feature “Custom Fees,” and the fees charged to your customer must comply with all applicable federal, state or local laws or regulations and card network rules, including Visa and Mastercard. Using this feature to assess any fee because the customer uses a credit card, debit card, or gift card may result in card network fines and/or other liabilities under applicable law for which you will be responsible. Please consult with an attorney for additional advice.

Demo and Walkthrough

Giving Permission

Bridge

This permission will allow employees with bridge access to create and manage Fees.

POS

This permission allows approved employees to authorize and add Fees to the Point of Sale.

Bridge: Creating Fees on the Bridge

The SALIDO Bridge allows you to create Fees for an entire organization that can then be utilized at individual locations. This gives merchants scaled operational control of the feature from the top down for their organization.

Percentage Fee

Create a Fee that will be a dynamic percentage based on the pre-discount subtotal of the check.

Flat Fee

Create a static dollar value Fee that does not depend on the subtotal of the check. If you create a $30.00 Fee, whenever a Point of Sale user chooses this fee, it will add a $30.00 Fee to the check.

Open Fee

Create an undefined Fee. This allows a Point of Sale user to define the percentage or dollar value of a Fee in the moment on the Point of Sale. This is a great option when the percentage of dollar value changes regularly.

Bridge: Revenue Category

Fees must be associated with a revenue category to be properly reported.

Bridge: Taxes

Taxes can be added for Fees as well whenever applicable. When creating a Fee.

1. Simply turn on the 'Taxable' feature by selecting the toggle.
   
2. Then an option will populate to select your Tax Rule. This is the same list of Tax rules utilized by menu items.
   

Bridge: Adding Multiple Fees to the Check

The SALIDO Bridge will allow you to define whether or not a Fee can be combined with other Fees or not. In other words if you need to create Fees for Private events and need an Admin Fee and a Kitchen Fee for the event, you can set both Fees to be "Allowed to combine with other Fees." 

If you require that a Fee must be the only Fee added to a given check, turning this feature off will prevent Point of Sale users from adding additional Fees once this Fee is added.

POS: Adding Fees to the Check

POS Permission

If a Point of Sale user does not have the permission assigned to their Role to Add Fees to the check, they will be prompted with an Authorization screen. The appropriate user can then enter their permission to proceed and add a Fee.

POS: Adding Multiple Fees to the Check

Quantities

Single Fee added to check

Two or more Fees added to a check.

When Additional Fees cannot be Added

Fee's can be set to not allow additional fees. In this case, when a Fee does not allow other Fees to be added, a banner will appear notifying the user: "The selected fee cannot be combined with other fees."

If stackable fees are added to the check, and you add a fee that cannot be combined with other fees, a dialogue box will pop-up with a warning: "The fee you are trying to add cannot be combined with other fees. If you add it all other fees will be removed."

POS: Adding Open Fees to the Check

When an Open Fee is being added to the check, you must choose a percent or dollar value for the Open Fee. The Fee quantity must also be at least one.

POS: Fees in the Check Action Drawer

When a fee is added to a check, you will see "Fees" in the Check Action Drawer. This will aggregate the total for the Fees without Tax. Any applicable taxes associated with Fees will aggregate to the Taxes line item.

POS: Merging Checks with Fees

When merging checks that contain fees, the source check will remove Fees before merging into the destination check. If the destination check already has fees, those fees will be retained. A dialogue box will warn the user when they are attempting to merge checks that contain fees: "Merging checks will remove all fees from the source check, do you wish to proceed?"

POS: Splitting Checks with Fees

When splitting checks, Fees will remain with the source check. The new check will not have any fees from the original source check.

POS: Discounts and Fees

Percentage based fees are calculated against the subtotal of the check before discounts are applied. If a check is discounted to 100%, but a percentage based fee is applied to the check, the check will have a remaining balance due by the guest equal to the percentage fee multiplied by the subtotal. If the fee is taxable, taxes will apply.

The guest can pay the added fee, or the Point of Sale user can remove it at their discretion. 

If you want to learn more about the Fees feature reach out to your Account manager today!