appear as outlined with an orange box at the top of the . In rare circumstances, the notification associated with a successful will not clear from the as expected and can persist for hours or days even though the check data has been successfully transferred:
|Sample "Stuck" Check Transfer Notification|
While a mild eyesore, these "stuck" notifications do not indicate any data loss and are not cause for concern.
Please contact the SALIDO Support Team via email at firstname.lastname@example.org or phone at +1 (855) 879-7595 to have the notification cleared. Please include or have available the following pieces of information:
- A contact email or phone number for follow-up if necessary