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Payments, Banks, and Gift Cards

Everything you need to know about adding and manipulating payments on the SALIDO POS.

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Credit Card Payments with MagTek iDynamo and eDynamo Credit Card Readers

Jeremy Swift
  • Updated
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Merchants leveraging the MagTek iDynamo or eDynamo Credit Card Reader can add credit card payments to a check in three (3) ways:

  1. Start a check with the cardholder information via swipe or dip from the Floor Plan View or the Checks View
 001_Add_a_Credit_Card_Payment.png
  1. Add a payment at any time by swiping or dipping a credit card while a check is open on the SALIDO POS — no need to navigate to a Payment Screen first!
 002_Add_a_Credit_Card_Payment.png
  1. Manually enter a card number in the event a credit card is either not physically present or is present but otherwise unreadable

 

 

a. Select Pay from the Check Action Drawer

003a_Add_a_Credit_Card_Payment.png 

 

b. Select + Manual CC to authorize for the full Balance Due

c. Select + Other Payments to authorize for an amount other than the full Balance Due

003b-003c_Add_a_Credit_Card_Payment.png

 

Split payment between multiple credit cards

Multiple credit card payments can be added to a check in succession via swipe or dip. The Balance Due will be automatically and evenly distributed among the total number of card payments added to a Check. Any individual payment can be manually updated to reflect a fixed amount, at which point all remaining non-fixed payments will automatically adjust to evenly redistribute the remaining balance due.

 

Split payment evenly between multiple credit cards

  1. Swipe or dip a credit card at any time to add a payment
 101_Split_Credit_Card_Payment_Symmetrically.png
  1. Swipe or dip additional credit cards
    NOTE: The Balance Due is evenly and automatically divided across all payments
 102_Split_Credit_Card_Payment_Symmetrically.gif
  1. Select Auth for each payment
 103_Split_Credit_Card_Payment_Symmetrically.png

 

Split payment asymmetrically between multiple credit cards

  1. Swipe or dip a credit card at any time to add a payment
 201_Split_Credit_Card_Payment_Asymmetrically.png
  1. Select the Amount field
 202_Split_Credit_Card_Payment_Asymmetrically.png
  1. Use the keypad to enter an Amount
 203_Split_Credit_Card_Payment_Asymmetrically.png
  1. Select Update
 204_Split_Credit_Card_Payment_Asymmetrically.png
  1. Swipe or dip additional credit cards

    NOTE: The amount of the manually updated payment is now highlighted in white instead of grey and remains fixed while the remaining balance of the check is split evenly across additional payments
 205_Split_Credit_Card_Payment_Asymmetrically.gif
  1. Optional Repeat Step 2 to update additional payments
 206_Split_Credit_Card_Payment_Asymmetrically.png
  1. Select Auth for each payment
 207_Split_Credit_Card_Payment_Asymmetrically.png

 

Add a tip to a credit card payment

As a best practice, all tips should be adjusted after a payment has been authorized, but before the check has been closed.

  1. Select Pay from the Check Action Drawer
 301_Add_a_Tip_to_a_Credit_Card_Payment.png
  1. Select the Pencil icon to edit a payment
 302_Add_a_Tip_to_a_Credit_Card_Payment.png
  1. Use the keypad to update the Tip amount
 303_Add_a_Tip_to_a_Credit_Card_Payment.png
  1. Select Update
 304_Add_a_Tip_to_a_Credit_Card_Payment.png 

NOTE: Sales for checks that are reopened are re-allocated to the hour in which they are re-closed. For this reason, we strongly encourage that tips be adjusted before closing checks to prevent skewing the sales data.

 

Alter / Adjust / Update a credit card payment amount

During the same Business Day, previously authorized credit card payments can be adjusted on the SALIDO POS.

  1. Select Pay from the Check Action Drawer
 401_Adjust_a_Credit_Card_Payment.png
  1. Select the Pencil icon to edit a payment
 402_Adjust_a_Credit_Card_Payment.png
  1. Use the keypad to update the Amount field
 403_Adjust_a_Credit_Card_Payment.png
  1. Select Update
 404_Adjust_a_Credit_Card_Payment.png
  1. Optional Select the Receipt icon to generate an updated signature slip
    NOTE: Depending on the cardholder’s financial institution, both authorizations may appear on the cardholder’s account as Pending charges for 1 - 5 business days.
 405_Adjust_a_Credit_Card_Payment.png


After the close the Business Day, please contact SALIDO Support (support@salido.com) to discuss changes to a settled payment.

 

Refund a credit card payment

During the same Business Day, credit card payments can be refunded on the SALIDO POS. 

  1. Open or Reopen a check from the Floor Plan View or Checks View and select Pay from the Check Action Drawer
 501_Refund_a_Credit_Card_Payment.png
  1. Review the payment information
 502_Refund_a_Credit_Card_Payment.png
  1. Select the X next to a payment
 503_Refund_a_Credit_Card_Payment.png
  1. Select Confirm from the red-highlighted Payment Detail
 504_Refund_a_Credit_Card_Payment.png

After the close the Business Day, please reach out to SALIDO Support (support@salido.com) to issue a refund for a settled payment. See Refund a Credit Card Payment.

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