To view Add a payment Click Here to jump ahead

To view Split payment between multiple credit cards Click Here to jump ahead.

To view Split payment evenly between multiple credit cards Click Here to jump ahead.

To view Split payment asymmetrically between multiple credit cards Click Here to jump ahead.

To view Add a tip to a credit card payment Click Here to jump ahead

To view Alter / Adjust / Update a credit card payment amount Click Here to jump ahead

To view Refund a credit card payment Click Here to jump ahead

Add a payment

Merchants leveraging the MagTek iDynamo or eDynamo Credit Card Reader can add credit card payments to a check in three (3) ways:

Start a check with the cardholder information via swipe or dip from the Floor Plan View or the Checks View
Add a payment at any time by swiping or dipping a credit card while a check is open on the SALIDO POS — no need to navigate to a Payment Screen first!
Manually enter a card number in the event a credit card is either not physically present or is present but otherwise unreadable	a. Select Pay from the Check Action Drawer     b. Select + Manual CC to authorize for the full Balance Due c. Select + Other Payments to authorize for an amount other than the full Balance Due

Split payment between multiple credit cards

Multiple credit card payments can be added to a check in succession via swipe or dip. The Balance Due will be automatically and evenly distributed among the total number of card payments added to a Check. Any individual payment can be manually updated to reflect a fixed amount, at which point all remaining non-fixed payments will automatically adjust to evenly redistribute the remaining balance due.

Split payment evenly between multiple credit cards

Swipe or dip a credit card at any time to add a payment
Swipe or dip additional credit cards NOTE: The Balance Due is evenly and automatically divided across all payments
Select Auth for each payment

Split payment asymmetrically between multiple credit cards

Swipe or dip a credit card at any time to add a payment
Select the Amount field
Use the keypad to enter an Amount
Select Update
Swipe or dip additional credit cards NOTE: The amount of the manually updated payment is now highlighted in white instead of grey and remains fixed while the remaining balance of the check is split evenly across additional payments
Optional Repeat Step 2 to update additional payments
Select Auth for each payment

Add a tip to a credit card payment

As a best practice, all tips should be adjusted after a payment has been authorized, but before the check has been closed.

Select Pay from the Check Action Drawer
Select the Pencil icon to edit a payment
Use the keypad to update the Tip amount
Select Update

NOTE: Sales for checks that are reopened are re-allocated to the hour in which they are re-closed. For this reason, we strongly encourage that tips be adjusted before closing checks to prevent skewing the sales data.

Alter / Adjust / Update a credit card payment amount

During the same Business Day, previously authorized credit card payments can be adjusted on the SALIDO POS.

Select Pay from the Check Action Drawer
Select the Pencil icon to edit a payment
Use the keypad to update the Amount field
Select Update
Optional Select the Receipt icon to generate an updated signature slip NOTE: Depending on the cardholder’s financial institution, both authorizations may appear on the cardholder’s account as Pending charges for 1 - 5 business days.

After the close the Business Day, please contact SALIDO Support (support@salido.com) to discuss changes to a settled payment.

Refund a credit card payment

During the same Business Day, credit card payments can be refunded on the SALIDO POS. 

Open or Reopen a check from the Floor Plan View or Checks View and select Pay from the Check Action Drawer
Review the payment information
Select the X next to a payment
Select Confirm from the red-highlighted Payment Detail

After the close the Business Day, please reach out to SALIDO Support (support@salido.com) to issue a refund for a settled payment. See Refund a Credit Card Payment.