SOLO (SALIDO Online Ordering) is SALIDO's online take-out ordering system. This overview provides a high-level overview of SOLO and includes external links to demonstrate specific workflows.
Use the links below to jump to specific areas, or read from top to bottom and use the links within each section to navigate between areas:
- Getting Started
- Merchant Attributes
- Features
- Schedule
- Client Configuration
- QR Code Generator for in-house ordering
Getting Started (return to top)
To access SOLO Settings, login to Bridge.SALIDO.com and click SOLO, then click Settings. Here you will see settings for all SOLO features including the SOLO Schedule, the ability to schedule orders and create QR codes for in-house ordering. Below is an explanation of each section and the available settings.
Merchant Attributes (return to top)
All information in this section will be determined with the location and SALIDO's Implementations Team. If you would like to make an adjustment to this section, please reach out to SALIDO Support.
Features (return to top)
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Toggling this feature on allows SOLO orders to be placed online. Toggling this feature off prevents guests from placing a SOLO order |
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Toggling this on allows a guest to cancel a scheduled order. |
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An order placed with ASAP will default to the Preparation Time defined in Schedule below |
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Toggling this on prompts the guest with the option to pay with Apple Pay |
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Toggling this feature on allows guests to scan a SALIDO generated QR code to open the SOLO menu and order at the table |
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All SOLO order payments are processed through our native payment processor, EPX |
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When this is toggled on, an order placed for a scheduled time (not ASAP) may be edited by the guest |
Schedule (return to top)
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The span of time guests can place an order in advance. When set to "Current Day only" guests can only place an order for today's date. |
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Time required to prepare an order |
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Number of orders allowed per Preparation Time |
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The opening time represents the first pickup time available to guests. Ensure sufficient time between kitchen opening and first pickup time, e.g. a restaurant that opens at 5:00 PM with a 30 minute Prep Time should choose 5:30 PM as the SOLO opening time. NOTE: This setting uses military time. |
Client Configuration (return to top)
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Specify up to three (3) suggested tip percentages |
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Toggle this feature on to allow the guest to leave a note for the entire order, eg: Allergy, Not spicy |
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Toggle this feature on to allow guests to add a note for a specific menu item. |
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Toggle this feature on to display the phone number of your location defined in Merchant Attributes. |
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Define the text you would like to display for Order Level Notes, such as "Additional instructions" shown here. |
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Define the placeholder text you would like to display in the Order Level Notes box, such as "Extra napkins, no utensils" as shown here. |
QR Code Generator for in-house ordering (return to top)
Use this tool to generate a QR code for in-house ordering.
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This feature is best for locations with a single ordering location like a counter or ordering window where all orders will be picked up at the same place. All Prep Tickets generated with this QR code will display SOLO as the Revenue Center. |
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This feature generates a QR code for each table in the selected Revenue Center. Note: All orders generated with these QR codes will display SOLO as the Revenue Center, and will also include the location and table number so the order may be delivered to the correct table. |
For assistance with generating QR codes, please reach out to SALIDO support at (855) 879-7595 or support@SALIDO.com