A SALIDO Variable Pricing Configuration allows merchants to define multiple prices for each Menu Item and to define rules governing how and when to apply those prices based on Order Type, Day Part, and Revenue Center.
Essentially, one Menu Item contains variable prices to allow the same item to be used across all Day Parts and Order Types. As a result, instead of three (3) separate items with different prices for different meal periods—e.g. Lunch Burger, Brunch Burger, and Dinner Burger—one Menu Item (Burger) is configured with three (3) discrete prices: Lunch, Brunch, and Dinner. This streamlines reporting and reduces managerial overhead for maintaining Menu.
Prices are represented by Price Levels, and a Price Rule automatically tells the POS to use the appropriate Price Level during the corresponding Day Part and Order Type.
Relevant Settings and Components
- Day Part a user-defined segment of a Business Day, often correlated to meal periods (e.g. Lunch, Dinner, Brunch)
- Order Type a check classification describing the method of service (e.g. Dine In, Take Out)
- Price Level an Organization-wide label representing a subset of prices or "type" of price (e.g. Lunch, Dinner, NYC, LA)
- Menu Item a single product in the Menu Database that may contain multiple prices
- Price Rule a Location-specific set of rules to apply Price Levels to Menu Items on the POS
- Revenue Center a physical area of a Restaurant (e.g. Dining Room, Bar, Private Dining Room) or a discrete revenue stream (e.g. Online Ordering)
Day Parts
Day Parts are created and managed by Organization, and Day Part Schedules are defined for each Location. Day Part Schedules for each Location are created by the SALIDO Implementations team during the onboarding processes. Please contact SALIDO Support or an Account Manager to for inquires or to adjust a Day Part Schedule.
PLEASE NOTE: Changes to Day Part Schedules effectively invalidate comparative reporting from before and after the schedule change! Changing Day Part Schedules means each Day Part contains a different number of hours and, consequently, more or fewer sales.
Order Type
An Order Type is a label that can be applied to broad categories of similar checks. They describe how services and products were provided and create a useful breakout point in reporting to help differentiate revenue streams. Common examples include:
- Dine-In
- Take Out
- Delivery
Order Types are created and managed by Organization and can be restricted or enabled for individual Locations by administrators.
See Create an Order Type for more information.
Price Level
A Price Level is an Organization-wide label representing a subset of prices or "type" of prices, often corresponding to a specific Day Part or Location within the Organization. Common examples include:
- Lunch
- Dinner
- NYC
- LA
See Create a Price Level for more information.
Menu Item
A Menu Item is a specific, individual product in the database. Any Menu Item can have a price defined for one or more Price Levels. Price Levels will be applied by the SALIDO POS based on the Price Rule configuration.
See Define Price Levels for a Menu Item for more information.
Price Rule
A Price Rule is a set of user-defined rules to determine which Price Level is used for Menu Items by Revenue Center based on Order Type and Day Part. Per Price Rule, each Order Type is assigned a default Price Level. Additional Price Levels are optionally selected to supersede the default Price Level for each Day Part within each Order Type. In this way, Menu Items with multiple Price Levels achieve variable pricing.
With a Default Price Level, a Menu Item with consistent pricing across all Day Parts and Order Types only needs a single price at the Default Price Level; the same price does not need to be defined repeatedly for each Order Type and Day Part.
Similarly, Menu Items that do not have a value defined for an Order Type’s default Price Level are only available on the POS when defined Price Levels are applied by the Price Rule. For example, a Menu Item only offered during Brunch would only have a price defined for the Brunch Price Level. The item appears greyed out on the POS during Day Parts when a Price Level is not defined (see Why is a Menu Item Unavailable?). This prevents items from being inadvertently ordered during meal periods in which they are not available.
See Create a Price Rule for more information.
Revenue Center
A Revenue Center represents either a physical area of the Restaurant or a discrete revenue stream. Common examples include:
- Dining Room
- Bar
- PDR
- Online Ordering Platforms
Price Rules are assigned to Revenue Centers. This extra layer of control allows different Revenue Centers to achieve different pricing configurations. For example, Happy Hour prices might only be honored in the Bar Revenue Center or Delivery prices are only applicable to an Online Ordering Revenue Center.
See Create a Revenue Center for more information.
Summary
Managing Price Rules and Price Levels can be intimidating at first, but a proper understanding and well-tuned configuration can do wonders to streamline both workflows and reporting. Please contact the SALIDO Support Team and/or an Account Manager to discuss in greater depth.