The “Terminal is Offline” error indicates theis operating in . This is typically caused by a complete disruption of an Internet connection while the remains functioning. In , printing and payments remain operational in a limited capacity. However, the will not be able to communicate with the Cloud, and by extension, the other .
|Terminal is Offline|
Eachwill behave as an “island.” Check data will not be shared between devices, and the entire life cycle of any given check will need to exist on a single device. In this scenario, we recommend each member of the team select a single for their exclusive use until Internet connectivity is restored.
All payments taken in "Offline Mode" are considered “Good Faith Payments.” Payment details will be captured and stored locally on individual devices, but cannot be verified against a guest’s bank or credit card provider until Internet connectivity is restored. Please be advised, when in “Offline Mode” you will need to ensure that NO terminal is restarted, turned off, and/or dies, or you will lose the CC info stored on the iPad. That said, there is always a chance payment taken in Good Faith could ultimately be declined once the details are verified.
In the case of a prolonged Internet Service Disruption, please contact yourand/or