Business Management

Learn to navigate the SALIDO Bridge and manage your Organization

  • Enable Digital Signature

    Enable Digital Signature to use a Terminal touchscreen to collect digital signatures for Credit Card payments in lieu of physical signatures on printed receipts. Digital Signature is enabled by Preference Profile and is often combined with Quick S...

  • Edit a Floor Plan

    Editing a Floor Plan is a two-step process. First, table numbers are defined in Revenue Centers via the SALIDO Bridge. Next, tables and objects are placed and arranged on the Floor Plan using a SALIDO POS Terminal.   Step 1: Add, Remove, or Rename...

  • Create a Discount

    Discounts are created and managed at an Organization level on the SALIDO Bridge by users with the appropriate level of access. They can be configured as applicable to either Checks, Items, or both Checks and Items. Check Level Discounts must be de...

  • Create a Custom Payment Method

    Custom Payment Methods are user-defined tender types. Typical use cases include House Accounts, Direct Bill Accounts, non-integrated Gift Cards, and non-integrated third-party platforms. Payment Methods are created and managed at the Organization ...

  • Archive a Discount

    Archive Discounts that are no longer valid to your business, such as seasonal or temporary promotions. WARNING: Discounts are managed for an entire Organization and are often shared across multiple Locations. Use caution before archiving Discount...

  • Archive an Order Type

    Order Types provide a breakout point in Reporting to indicate how goods and services are delivered (ie. Dine-In vs. Take Out) and are a variable in the variable pricing configuration. Archive any Order Types that are no longer relevant.   WARNING...

  • Archive a Payment Method

    If a Payment Method is no longer relevant to your business, we recommend archiving the Payment Method to prevent future use.    NOTE: All Payment Methods have the option to be archived. Please be conscious when archiving Payment Methods that are n...

  • Archive a Position Category

    A Position Category is a label applied to positions to differentiate in Labor Reporting. If a Position Category is no longer relevant or needed it should be archived.   NOTE: Please refrain from simply renaming a Position Category as this will als...

  • Archive a Price Level

    Price Levels provide the ability to assign different pricing to Menu Items based on Day Part, Order Type, and/or Location. If you decide to no longer support a particular Price Level it should be archived.   NOTE: Price Levels exist at the Organiz...

  • Archive a Price Rule

    A Price Rule is a configuration that determines which Price Level is used for each Day Part within each Order Type. If a Price Rule is no longer applicable it should be archived.   To Archive a Price Rule Select Setup from the SALIDO Bridge M...

  • Archive a Revenue Category

    Revenue Categories are the broadest reporting category for Menu Items. If a Revenue Category is no longer needed, it should be archived.   NOTE: Please refrain from simply renaming a Revenue Category as this will also change the Revenue Category n...

  • Archive a Revenue Center

    Revenue Centers represent either a physical area of a Restaurant or a discrete revenue stream. As your business grows you may decide to add and/or remove Revenue Centers. If a Revenue Center is no longer needed, it should be archived to prevent fu...

  • Archive a Tax Rule

    Tax Rules are customizable labels used to organize and define tax behavior. If a Tax Rule is no longer relevant to your business it should be archived to prevent future use.   NOTE: Tax Rules exist at the Organization level within SALIDO. This mea...

  • Archive a Void Reason

    When items or checks are voided within SALIDO the POS will prompt for a Void Reason. If a Void Reason is no longer needed it should be archived to prevent future use.   NOTE: Void Reasons exist at the Organization level within SALIDO. This means e...

  • Archive a Preference Profile

    Preference Profiles control a number of settings relating to how a terminal behaves when creating and managing checks and orders. Preference Profiles can be archived if they are no longer necessary.   NOTE: Preference Profiles exist at the Organiz...

  • Setup a New York City COVID-19 Recovery Charge

    We are thrilled the NYC City Council has approved the COVID-19 Recovery Charge to help our operators through these trying times. To accomplish this, create a non-taxable, open-priced Menu Item called COVID-19 Recovery Charge and apply that to each...

  • Order Alerts for KDS Environments

    Enable POS Order Alerts in an Order Type to send an SMS message to a guest's phone number when an order is ready for pickup. POS Order Alerts are only available for Locations leveraging the SALIDO KDS solutions. Please contact an Account Manager o...

  • Enable Gender-Specific Position Numbers

    Enable Show Gender-Specific Position Numbers to add Position Numbers that indicate gender (e.g. 1F, 2F) to the Quantity and Position Matrix during order entry. NOTE: Show Gender-Specific Position Numbers is enabled per Terminal in the SALIDO Setti...

  • Setup for the Cash Discount Program

    Locations enrolled in the Cash Discount Program may offer guests a lower price if they choose to pay in Cash. The Cash Discount percentage is defined in the Cash Payment Method and applied to entire checks. A separate line item indicating the Cash...

  • Enable Send Void Notices to Printers

    Enable Send Void Notices to Printers to send a negative Prep Ticket to Prep Devices when an item is Voided from a Check on the SALIDO POS to indicate an order has been canceled.   Enable Send Void Notices to Printers Select Settings from the ...

  • Enable Separate Hold and Fire Tickets

    Enable Separate Hold and Fire Tickets to automatically break HOLD and FIRE system items onto separate Prep Tickets when ordered from the SALIDO POS at the same time as non-system Menu Items.   Enable Separate Hold and Fire Tickets Select Sett...

  • Enable Combine Identical Items

    Enable Combine Identical Items to dynamically combine Menu Items on Prep Tickets if they are ordered as separate items on the SALIDO POS but are otherwise 100% identical and submitted at the same time. NOTE: If Position Tracking is enabled, Menu I...

  • Enable Tipping on Credit Card Payments

    Enable Tipping on Credit Card Payments to include a tip line on printed Guest Receipts or provide a tip prompt on the Digital Signature prompt. Tipping can be Disabled via the same mechanism.   Enable Tipping on Credit Card Payments Select Se...

  • Adjust Terminal Defaults (Order Type, Revenue Center, Menu, Preference Profile)

    Every Terminal is configured with a handful of defaults to streamline workflows based on different applications within a restaurant: Order Type Revenue Center Menu Preference Profile As operational needs shift (e.g. adding outdoor seating during...

  • Enable Show Discount Name on Guest Receipts

    Enable Show Discount Name to reflect the name of applied Discounts on Guest Receipts printed from the POS. Disable to reflect a generic "Discount." Show Discount Name is enabled per Terminal in the SALIDO Settings on the POS—i.e. the setting must ...

  • Enable Print $0 Items

    Enable Print $0 items to show items with no price on a Guest Receipt. Disable this to hide any $0 items on the Guest Receipt. See the examples below. Select Settings from the SALIDO Bridge Main Menu and select Preference Profiles from the dro...

  • Enable Print $0 Mods

    Enable Print $0 Mods to show modifiers with no upcharge on a Guest Receipt. Disable this to hide any $0 modifiers on the Guest Receipt. See the examples below.   Select Settings from the SALIDO Bridge Main Menu and select Preference Profiles ...

  • Enable Include Modifiers in Menu Item Price

    Enable Include Modifiers in Menu Item Price to include a modifier's upcharge in the total price of the Menu Item to which it is attached. Disable to list Modifier prices as discrete charges on Guest Receipts. See examples below.   Enable Include M...

  • Adjust Idle Terminal Timeout

    Adjust the Lock Screen Timeout of a SALIDO Terminal to change the amount of time the device may remain idle before automatically returning to the SALIDO Home Screen in Preference Profiles. Idle Terminal Timeouts are defined in seconds.   Adjust Id...

  • Enable Smart Tipping

    Enable Smart Tipping in Preference Profiles to provide guests with fixed dollar amount tipping options instead of dynamic percentage-based amounts on the Digital Signature prompt when the transaction amount is less than a user-defined threshold. N...