Operations leveraging SALIDO's native processing platform, EPX, can perform Credit Card Charges directly from the SALIDO Bridge! Please note this feature is not a virtual terminal and can only be used to charge an additional amount on an existing check and authorization.

If your restaurant is not yet processing with EPX, please contact your Account Manager or SALIDO Support for more information on how to begin the conversion process.

NOTE: Bridge Refunds and the ability to view Check and Payment Details are managed by four (4) newly created permissions in Employee Roles:

• Charge Payments
• Refund Payments
• View Check Details
• View Payment Details

Users must have all four permissions in order to issue Bridge Refunds. See Create a Role for more information on how to enable Bridge Refunds and Charges for your Team!

Issue a Credit Card Charge from the SALIDO Bridge

Select Checks from the SALIDO Bridge Main Menu
Locate the desired check and select the Three Dots
Select Details from the dropdown
Select Details from the Payments section
Scroll to the Adjust Payment section. Select the Charge button.
Enter the Charge Amount NOTE: Always include a decimal point to indicate dollars and cents!
Select Submit
Processing WARNING: DO NOT Navigate away from the page while processing!
Charge Succeeded!
Select Options to Print or Download a copy of the refund transaction receipt
Sample Additional Charge Transaction Receipt