Overview
Epson TM-m30 thermal printers can be used as both Prep Printers to receive Prep Tickets and Terminal Printers for printing Guest Receipts. In this article, we will cover how to change the network configuration of these flexible printers. Please budget twenty (20) to thirty (30) minutes to complete the process from start to finish.
Having Trouble? See our Tips and Tricks or Contact SALIDO Support.
Required Materials
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An iPad or iPhone with the Epson TM Utility App installed
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A pen or paper clip
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An Epson TM-m30 printer that has been factory reset
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An IP address available for use by the printer
NOTE: Every device on a network must have a unique IP address. When in doubt, please contact your Network Management Team with any questions.
Basic Process
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Use the Epson TM Utility app to push a network configuration from an iPad to the printer
Factory Reset the Epson TM-m30 printer
It’s always best to start from a clean slate. Reset the printer to factory defaults to wipe any existing configurations.
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Configure the Printer Using the Epson TM Utility App
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Tips and Tricks
- Be patient and take your time!
- Watch for typos! IP addresses are an exact science!
- IMPORTANT! All devices on the same network must have IP addresses within the same IP scheme, and every device must have a unique address. For example, an IP scheme of 172.16.10.___ may be able to accommodate devices with addresses from 172.16.10.2 to 172.16.10.254, but if two devices have the same address, neither device will work.
- Every network is different. When in doubt, always contact your Network Management Team.