Operations leveraging SALIDO's native processing platform, EPX, can perform Credit Card Refunds or Charges directly from the SALIDO Bridge!
If your restaurant is not yet processing with EPX, please contact your Account Manager or SALIDO Support for more information on how to begin the conversion process, and see Refund a Credit Card Payment (MagTek iDynamo and eDynamo) instead.
NOTE: Bridge Refunds and the ability to view Check and Payment Details are managed by four (4) newly created permissions in Employee Roles:
- Charge Payments
- Refund Payments
- View Check Details
- View Payment Details
Users must have all four permissions in order to issue Bridge Refunds. See Create a Role for more information on how to enable Bridge Refunds for your Team!
Issue a Credit Card Refund from the SALIDO Bridge
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NOTE: Always include a decimal point to indicate dollars and cents! |
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WARNING: DO NOT Navigate away from the page while processing! |
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Sample Refund Transaction Receipt |
Issue a credit card refund from the SALIDO POS during the current Business Day
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